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Account Customers

Terms and Conditions

1. "The Carrier" means Swift (24 hour) Courier Services Limited and includes its employees, subcontractors and agents. "The Customer" means any person, firm or company employing the Carrier. "Hazardous Goods" means goods included in the list of dangerous goods published by British Railways Boards, goods covered by the Classification. Packaging and Labelling of Dangerous Substance Regulations 1984 (the Regulations") or goods which present a comparable hazard and all firearms and explosive substances.

2. The Carrier is not a Common Carrier and will accept goods for carriage on their "Conditions of Carriage". Only a Director of the Carrier is authorised to vary these conditions.

CUSTOMER'S RESPONSIBILITIES

3. The Customer must supply the following information to the Carrier at the time of engaging the Carrier:

• an accurate description of the goods to be carried including size and weight
• whether the goods are Hazardous Goods
• whether additional labour or special equipment will be required to effect delivery
• if the value of the goods exceeds £5,000.00
• the point of collection
• the point and time of delivery

4. Any insurance claims relating to lost or damaged goods must be forwarded to ourselves in writing no later than 14 days from the date of despatch. Any conversion of correspondence after that period of time will not and cannot be treated as an insurance claim.

5. All Hazardous Goods must be packaged and labeled by the Customer in accordance with the regulations.

6. If for any reason the Carrier's employee/driver is unable to collect the goods, then the Customer shall be responsible for placing the goods on the Carrier's vehicle and the Customer shall indemnify the Carrier for the damage caused thereby to the Carrier's property.

7.

• The Carrier's terms for payment are 30 days net. V.A.T shall be charged at the current rate.
• A quote shall remain firm for 14 days but dependent upon the accuracy of the information Supplied by the Customer.

8. The Customer shall pay the Carrier's charges for the detention of the Carrier's vehicle, containers, coverings and other equipment and for accommodation, whether before, after or during transit.

CARRIER'S RESPONSIBILITIES

• Subject to the Exclusions set out below, the goods are the responsibility of the Carrier whilst they are in transit.
• Transit begins when the goods are handed to the Carrier and ends when delivered to the Consignee unless the goods cannot be delivered for any reason.

10. The Carrier's employee/driver shall have the absolute discretion whether to accept or refuse the goods for delivery without giving any reason for discretion.

11.

• The Carrier shall deliver the goods to the point of delivery at the address stated by the Customer in the same condition in which they were delivered/collected by the Carrier.
• The point of delivery shall be the normal reception/delivery area for the Consignee unless otherwise Instructed by the Customer prior to collection of the goods.
• The time of delivery shall be the signature/receipt/time stamp by or on behalf of the Consignee which shall be the conclusive proof of delivery.
• Time given by the Carrier for delivery is a best estimate only and is not guaranteed unless previously agreed in writing.

CARRIER'S EXCLUSIONS

12.

• The Carrier shall not be liable for any loss or damage to the goods in excess of £5,000.00 unless agreed in writing, nor for any consequential loss or damage.
• The Customer shall indemnify the Carrier against all costs, claims and demands in excess of the Carrier's liability under these conditions arising out of the Customer's failure to comply with these conditions.

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